Preferred Pools of Houston

I would like to thank all the staff at Preferred Poos . Our pool installation was so quick and easy. I feel the most important part of the installation was done on a precise schedule. The customer service was top notch from subs to management. All our questions and concerns were handled immediately. Special thanks to Jim and Wayne for answering our calls anytime of day or night. Thanks Chuck and Jill

James is our technician and he’s amazing! Always so kind and considerate. Our pool was in really bad shape after our pump died and he’s gotten our pool back in great shape! Thank you, James for everything you do!

Excellent quality and exceptional customer service. We got 4 quotes from 4 different companies and decided to go with Preferred pools. Jennifer was extremely accommodating and came out on a Saturday morning early for measurements and to discuss what we wanted. The same week we were picking out tiles, decking etc. Our pool front start to finish was 4.5 weeks. The job foreman was constantly in contact with my husband through every stage of the process. He also taught my husband about the chemicals we would need, the cleaning frequency and literally has been available to us for any questions. They gave us what we wanted at an extremely reasonable price. No aggressive over selling. We’re in our first home but will be using them for our pools in the future. We couldn’t be happier!!!

We absolutely love our pool! Preferred Pools has the building process down to a science. They were fast, professional, and precise. Our pool cover technician was just out doing routine maintenance on our cover and mentioned how flawless our glass tile is. He sees a lot of pools and mentioned our tile work is some of the best he has seen. Not only was the building process a breeze, but the maintenance crew has also been awesome. We’ve had our pool over a year now and have had to call the office for help with our filter. Our sandy dogs like to swim in the pool which clogs the filters a bit faster. The maintenance crew came right out to help us with that. We can’t say enough great things about Preferred Pools 🙌🏼

Jim Drury and his team created a backyard paradise for us! They quite literally rescued us as we had started the process with a different builder who delayed for months then sneakily increased the price by $30k well after our contract was signed. Thank God we found Jim. He took over, came up with a perfect design, and worked within our budget. Our pool is waterfront, but Preferred was very experienced with this. They handled the permitting and engineering. Through the use of piers and working around our bulkhead, they were able to put in our dream pool safely and efficiently. Despite a very rainy season we still remained on schedule and it was completed in a very reasonable time period. And it was everything we hoped it would be! To emphasize how special it was working with Jim and Preferr