Pressure System Innovations

Absolutely unacceptable experience. I made multiple attempts to buy directly from Pressure Systems Innovations and was met with silence and wasted time. I completed every form they requested, emailed everything, and received no response. I called, was put on hold with promises of a callback, and nobody ever followed up. I sent 5 to 6 follow-up emails just asking for a basic update and was ignored. When I did get a reply, it was from someone named Dave, but the communication was inconsistent and unprofessional. I asked straightforward questions about pressure washing equipment certifications required for use in California and they could not give clear answers or guidance. After I finally called out the lack of communication and respect, the only response I got was that they “couldn’t rese

Bandit hose reels are trash. Can’t believe I wasted $500. Titan knock offs that break the same week you buy them.

Working with the Team at PSI has been phenomenal since day one. Their team is always knowledgeable and work hard to provide the best service. They also manufacture the Bandit Machines. The Bandit Belt Drives are the best Pressure washers in the entire pressure washing community! I have personally owned 2 Bandits and they ran forever with light maintenance. Thank you guys so much for always being the best! We couldn’t do what we do without you!

I own several machines built by PSI, I love them especially once I modify them to my unique specifications. Great hard working machines! And the new igx800 is amazing my only hitch is it should have come with a chemical injector. If you bought one you'll soon find out why! However I was able to have injector by pass custom built while waiting on the proper injector to arrive via mail. To answer your follow up question regarding why not buy one from the place you bought the machine. Well there's not a single place in the my state that keeps stock of these unique injectors that properly go on this large of a pump without restricting the volume of the flow. Hope this helps future sales! #BleachLife #BlastPW

I Highly recommend not to do business with this Company, VERY, VERY SLOW!!!!!!!!!!!!! THEY JUST GIVE YOU THE RUN AROUND!!