Prime Maid Service

Prime Maid Service—Diana and her team—have transformed my apartment into a spotless sanctuary. They respond immediately, work with lightning speed, and never miss a detail. Every team member is upbeat and professional, and their rates are refreshingly fair for Miami. I’ve used a lot of cleaners over the years, but none deliver Prime Maid Service's level of care and precision. I couldn’t be happier! 5 star recommendation.

Do not use this service. I had just spent days recuperating from a hip replacement and desperately needed someone to clean my home since I lived alone. I had a very reassuring conversation with Jennifer, the owner and was told that the 2 BR and 2 bath villa would be cleaned for $287. However, Prime Maid subcontract with other local service providers who are not background checked. I live in Boca Raton, Florida and this company called a local vendor to clean my home. This local vendor called another local service and some stranger came to clean my home that had no clue how to clean. I ended up giving our Gate 3 different Vendor names from different confirmation emails I received (and one of those names was changed by the gate) so I had a total of 5 cleaning services contact me before someon

I purchased an apartment, and this company was recommended by a friend of mine. The place needed some deep cleaning prior to me moving in for good. The person I was told to contact, Diana, was very professional and was able to accommodate the service I needed with my busy schedule. I would definitely recommend this place for someone who is looking to get deep cleaning in their house/apartment. They did an amazing job and had great customer service. Thank you so much for your professionalism, it goes a long way!

This was my first time using a cleaning company and I have to say I couldn’t be happier!!! Extremely friendly staff, they accommodated to my needs and schedule and showed up right on time. My apartment came out spotless, they took care of my belongings and were so kind to my cats! Will be booking again :)

Terrible service. I've hired about 4 times, every time there is an issue. No one ever shows up on time, no one even calls to say they need to reschedule. I always have to resweep around furniture and by windows, even to the point where the tubs did not even get scrubbed. The cleaners will be on personal phone calls and they wont clean unless I pop into the rooms and check on everything every 15 minutes. They avoid the calls on the day of service and The cleaners have been up to 45 minutes late, and without most of their supplies. i Was even told at one point I would get a discount due to the troubles they have given me, and I ended up paying the same price anyway. Very disappointing And absolutely ridiculous. hire these guys if you want your life to be a MESS