Prime Pool Service

Graham from Prime Pool Service was prompt, efficient, helpful and knowledgeable. He knew exactly what needed to be done, and was a huge help in getting our lights fixed and our pool equipment running again in an expeditious manner! I would recommend him anytime to anyone!!

Absolutely Love Prime Pool Service! They returned my call promptly and came out to give me a quote right away. They show up on time and do an amazing job at keeping my pool beautiful and safe. I love coming home to my clean pool on the day they come to do my service.

I normally don’t leave negative reviews, but my experience with this company has been extremely disappointing. They diagnosed my pool issue and told me the part would be ordered, but more than 10 days passed without a single proactive update. Every time I called, I was told “tomorrow,” yet nothing ever changed. This is the second time they’ve mishandled the repair process, and I had to take time from my own job just to chase basic information that should have been provided by their team. Professional communication and follow-through are clearly lacking. I ultimately had to ask for my part back because I no longer had confidence that the repair would ever be completed. Unfortunately, I cannot recommend this company based on my experience.

Prime pools are thorough, friendly people. We have been using their service for several years and we will continue to do so! I highly recommend them for your residential pool service.

Prime does a great job with our pool service. We had a bad chlorine lock and they got us on a plan and water has been clear all summer. Service has been great and we don’t have to stress about cleaning or adding chemicals every week or everytime we want to get it.