Priority 1 Termite & Pest Control

Had Paul come over with a worker yesterday We had been hearing flapping wings in our boiler flue pipe that connected to a shared chimney with my water heater. They wound up finding 2 woodpeckers in the boiler flue. While one of Paul's workers removed the birds I asked if everything would be operable after he left and if I would have heat. The response was " sure no problem". They what I thought was completed work and left. It was a bit chilly last night and I wanted to take the chill out of my home, I went into my basement only to find the flue pipe barely hanging in the wall. Also to find someone stepped on the water outlet to my water heater so that is now bent and had a small puddle under it. Needless to say I wasn't thrilled and reached out the Paul's company first thing this morn

My mother, a senior citizen, contacted your company for an estimate and scheduled an inspection of our home. Because of a language barrier, communication with the technicians was somewhat difficult, so she called the office for assistance. Instead of providing support, Paul responded in an unnecessarily abrupt and dismissive manner. His lack of professionalism directly caused my mother to cancel the appointment. What happened next was completely unacceptable. Paul chose to follow up with text messages that were hostile, unprofessional, and entirely inappropriate for any business setting. No customer—let alone a senior citizen—should ever be subjected to this kind of treatment. This behavior is inexcusable. If Paul, a grown man, cannot handle something as routine as a cancellation without

Great experience with Paul and Priority 1 Termite & Pest control. The team was able to come for a consultation same day when I had a situation with squirrels on the roof/under solar panels, and then came to implement a solution just 2 days later. His team knew exactly what to do to correct a botched job from another company. They installed steel wiring to enclose my solar panels and mitigated a nest with dozens of squirrels. Paul and team were very respectful and professional. Thank you!

Paul and his team came to save the day for us last year when we had a squirrel running around our house. Called 5 other places and no one would come, but Paul came right away and got it out. They then diagnosed the problem, figured out where it was coming in, and came back the following day to seal it up. They did excellent, quick, efficient work. Recently they also quickly came to take care of a hornet’s nest for us. I feel safe knowing Paul and his team are there if we need anything! They are so pleasant to work with and so quick and responsive which is so crucial for this type of issue!

Priority 1 Pest control was hired to remove Bats from my house . They responded quicky! & removed them from my home. Paul & his team where very profesional & efficient!!