Prism Specialties of Baltimore & Delaware

Ali and Reuben were excellent. They were fast, efficient, and took great care to keep things clean and undamaged. They were extremely helpful reassembling a few items. It was great interacting with both of them. Highly recommended! Thank you again!

This by far has been the worst experience I’ve ever had. Kim was so attentive when they were receiving the business to restore my personal property from a flood back in November. I’ve been reaching out to this company to receive an update and has no response. The last time I spoke with them they stated they were waiting for a part for the washing machine after they assured me they were return my property in 7 days. It’s now a new year and it’s still no response. If you couldn’t fulfill the order then they should have returned the property. The professionalism and communication is terrible!

I experienced significant issues with this company's service. My items were not delivered until nearly a year later, and there was a lack of communication regarding the delivery schedule, which left me no time to make necessary adjustments. I received a last-minute call informing me that my items would be delivered within a week and a half, with no opportunity to arrange for a larger storage unit if needed. Fortunately, my original storage unit was sufficient, but if it hadn't been, it could have caused major problems. Additionally, after experiencing severe water damage last year, Prism and another company were responsible for delivering my cleaned items to a storage unit I had purchased. I received a random call stating that my items were still in their possession and needed to be deliv

I can't thank Prism Specialies enough for doing a fantastic job with our personal belongings during our terrible house fire!! They were so efficient with pick up and returning all of our clothes, linens etc and we couldn't be more pleased with the professional cleaning they performed!! Even the communication and concern for situation was great! I would certainly recommend this company to anyone in need of their services!!

ERS was timely, professional and extremely accommodating in helping to restore and clean our appliances following water damage in our home. Steve was very sympathetic towards our situation and was flexible in picking up and dropping back off the harmed electronics. Thanks ERS for making our lives easier during this hectic time!