Pro-Tech Plumbing & Heating

Absolutely Avoid ProTech Plumbing – Dishonest, Incompetent, and Overcharges! If I could give zero stars, I would. Dealing with ProTech Plumbing has been an absolute nightmare from start to finish. They’ve come out three times for the same unresolved issue, sent the same incompetent technicians despite my explicit request for someone else, and then had the audacity to charge me for every visit—even after I was specifically told I wouldn’t be charged if it was the same issue. From the very first appointment, it was clear the techs they sent had no idea what they were doing. After failing to fix the issue, I called the office and asked for a different technician. I was reassured that the same (more experienced) tech would be sent—but they just sent the same guys again, who once again failed

BEWARE! Regret not reading the reviews before booking with this business! I was referred to Pro-Tech by my building manager. First red flag - they refused to schedule anything until I filled out a form and provided my credit card number. Upon scheduling a toilet repair, I explained that I needed a wax ring and two new washers in the tank. They estimated 1-2 hours (2-hour minimum); I scheduled an appointment for May 10, 2024. On that day, I received a call informing me of their arrival time; the receptionist and I agreed on 10:30 a.m. (but she said they would be there by 10:00 a.m.). I arrived at 9:40 a.m., which is when the plumbers walked in (relevant later). The plumbers walked into the apartment; as others have noted, the tone was not professional. The head plumber was unfriendly, cou

Installed brand new dishwasher that was broken when they left (didn’t mention it) Overpriced / overcharged - 1600$+ for simple work Dishonest / predatory Rude customer service (Jennifer) Charged 1600$+ (6 hours plus $250 (5 valves at 5-10$ each in the store) plus tax) for dishwasher installation, valve replacement and shower cartridge. We had to call another plumber to fix their problems.

My sister needed a plumber, so I did some research and came across this company. Unfortunately I didn’t see these horrific reviews or I would have never hired them. The overweight plumber who came had a very bad attitude and was not polite at at all. Dident answer any questions I had regarding invoices. He screamed at my sister saying call the office. Not to mention he smelled horrendous he also scratched my sisters brand new tile. Terrible don’t use this terrible company, when I spoke to hr

Pro-tech Plumbing is definitely not worth the prices they charge! Rosie, who answers the office phone is incredibly rude! I booked a plumber to come February 16th, 2018, between the hours of 10AM-2PM (a large window of time). The plumber never showed up. When I called at 2:45PM, without apology, Rosie said, "Yeah, they got busy they won't be coming today. You're going to have to reschedule." I made another appointment for Feb 21st and got the same long window of time 10AM-2PM. I asked Rosie if I could have priority since I waited home the entire day for a plumber who never showed. She explained that priority is for emergencies only and my only choice was the long time window but assured me they would come to this appointment. On Feb 21st, at 2:15PM I called Rosie and told her the plumber h