ProAppliance Technicians

Update on 12/15/2025: After my review, I got a call from this business insisting improper installation, since the technician wasn’t able to remove the microwave without pulling out the oven. My contractor insisted they installed according to spec. So I was caught in a limbo. Long story short, I called the other company registered as authorized Wolf repair (ApplianceH******l) and their technician fixed the door hinge no problem and never once mentioned anything about improper installation. Go figure. Original review: The tech asked if this repair was under warranty or we’d pay from pocket. Incidentally, we were within the warranty period. After this, something interesting happened. The tech called his manager and didn't even touch our microwave with a broken hinge door, claiming to my wife

ProAppliance communication prior to the appointment was precise and appreciated. Technician came out to take care of a warranty issue with the ice maker. Same visit he replaced a burner/starter on a Wolf range. Arrived on time, was very efficient and conscientious.

I wouldn’t call any other place if you have SubZero or WOLF appliances. You do have to wait for the appt longer but that’s probably because they are popular and your problem isn’t that urgent (I’m sure they have different appts for the urgent care, at least I hope). We literally got the same tech in the last 1-2 years that we had problems with our SubZero fridge and WOLF oven (they came out 3 times). And the way SubZero/WOLF takes care of you as their customer is beyond superb. Because of that we would only purchase their products. “You get what you pay for” saying is true.

We chose ProAppliance Technicians for our Sub-Zero refrigerator repair because they are Factory Certified by Sub-Zero. This was our first experience with them and we would definitely choose them the next time we have an issue. Everything from scheduling to day of service was outstanding! Ron was our technician and he was fantastic. He did the needed repair quickly and efficiently, while clearly explaining the issue and how we could help to prevent it in the future. Our refrigerator is a 2002 model, and it’s still going strong! Newer models are easier to fix yourself but we will continue to trust our vintage Sub-Zero to ProAppliance Technicians!

5 stars for their very knowledgeable technician. We get a yearly tune up for the fridge and he checked every inch and gave it a vacuum too. He changed all the filters and now we're good for another year.