Prodigy Plumbing

Definitely get a second opinion after these guys give you a quote. We have only lived in our house about five years and we were having issues with our AC unit not turning on. They sent a technician out and the guy basically told me that we had to replace our entire HVAC unit which was going to cost $5000. They told me that the HVAC unit that we had was a cheap bottom of the barrel unit that didn’t have a great lifespan. I went on Google only to find that this unit is absolute top of the line one of the best ones money could buy and even has a 10 year warranty. There is absolutely no way that we would have to have to replace this whole entire unit. I called another company and they sent the guy out and he told me he could fix the problem in 30 minutes. He went in and added more refrigerant

Prodigy lost a star this time. Needed more plumbing work done on my home due to the discovery of some cheap jerry rigged piping done by the previous owners. Having used Prodigy before and being impressed with their work, I didn't hesitate to hit them up first. That said, we needed to replace some old galvanized pipes to copper. The original inspection and estimate were done cordially and professionally. The work done was great and solid. Again, they were respectful of the house, to me, my wife, and my kid. Putting down tarps and wearing booties to protect my flooring and such. The only reason they lose a start this time around was due to horrendous communication. After the estimate was signed, I was cancelled on twice and had a no show on one day. And one cancellation and the no show h

My water heater went out unannounced. Prodigy was my first call and they had me scheduled for a new install within 30 minutes. Their technicians were knowledgeable and friendly. They explained how the new system worked and how to properly maintain it. They left the job site clean. I would definitely hire them again

They are not BBB accredited company!!! I chose this company because of the many positive reviews, but unfortunately I should have paid more attention to the negative ones. I called them because my shower pressure was extremely low—the showerhead was barely dripping. I was told the shower valve needed to be replaced and that the job would take 1–2 days because they would need to access it from outside and open the side panel of my house. Once they opened the wall, they told me the wood was too old to close it back up. They deducted $300 for that, which I appreciated, but this left me with an open side panel that I now need to hire a contractor to repair. After replacing the valve, they tested the shower—and nothing changed. The water pressure was exactly the same. Then a younger plumber

We hired Prodigy back in April to install two AC units with linear registers, and to this day, the project remains incomplete. Despite multiple attempts to get in touch—including calls, texts, and emails to their managers, Joseph and Chris—we have received no response. The lack of communication and accountability is extremely frustrating and reflects poorly on their business. At this point, I would be very hesitant to work with Prodigy again or recommend them to anyone.