Professional Garage Door

This is a very awesome company to do business with. We are building a house currently and we bought our garage doors from them. We not only got a great deal but were treated with true professionalism. What a great place, all the people are extremely nice & a special thank you to Jeff Moscan. He went above & beyond for all of his efforts. Thanks to all!

I typically will not write online reviews for bad service. I usually just cut my losses and take my business elsewhere. We had Professional Garage Door out to our business earlier this year to replace a broken garage door spring. Installation went smooth and didn't take long. The technician was polite and professional. Over a few month period the the door would no longer hold itself open. I called to have them come back to check or adjust the spring. They did so and it took less than 5 minutes. The technician was again polite and professional and told me that sometimes the springs will "settle". He said that it was a $150 charge after making the adjustment!! I was shocked. He said he would try to get it covered under warranty and left. I get a phone call from them today requestin

Ordered doors through a local dealer on Feb 10th 2022. It’s now June 15th and my doors are still not in. My dealer can’t instal doors that he is not given to install. Called Pro Door to ask to speak with the sales rep for my area. I was transferred to Tom. Tom offered 0 help and laughed out loud at me when I asked if 6-8 months was an acceptable lead time. He told me that he has customers waiting longer then that. I then asked him if they were accepting new orders since they can’t produce the order from 6 months ago and he said yes. I asked if those lead times were 6 months and he said NO. All I wanted to know was an update on my doors. I offered the PO number and to 3 way call in my dealer and he said I had 0 options and none of those will work. I hope all there dealers can find other

This and Nashville are both a complete joke, I have ordered 30 to 40 doors since September, they have delivered one set of sections in that time, they can’t give you updates on anything, I’ve had to arrange pick ups in Indianapolis and Nashville, can’t get an honest answer from anyone in the company. If you can find any other company to buy supplies from you will be better off

I had paid for a garage door from these guys that wasn’t correctly measured to length and dented to high hell. When you ask for such a high price i expect at least some form of satisfaction, this guys give you non. Don’t do business here