Professional Pool Services Inc.

Have had my pool for over 5 YEARS. Christina and her father have went above and beyond for me. Wonderful customer service. Great price. Trustworthy. I highly recommend. I was very concerned when I saw the negative reviews. I have not once in my 6ish years dealing with them, ever had a negative experience. I hope that continues.

I sent a message to the text line after hours completely expecting a phone call when they opened back up & they answered back immediately and even FaceTimed with me to help us through our issue. They didn’t have to - but it’s our first year with the pool and she was so sweet and patient!

Don't waste your time. More trouble than they are worth. Took two weeks to get an appt with this company, which I was happy to take due to needing some hot tub repair. I found out early in this arrangement, that they are one of few hot tub repair services in town. The technician never showed nor called at the scheduled date and time. I called the office the next day and left messages with no return call. Two days after the missed appt, the tech shows up unannounced and briefly evaluates my tub situation. Orders parts and I don't hear from them for two weeks. I call back and schedule another date for repairs which they were quite reluctant to do. The day before my appt I call to confirm, and the two women I spoke with were very confrontational and it was obvious that my job wasn't importan

Over the past few months, I have attempted to reach this place to hammer down a time to come out and see what it would take to repair our pool. I have sent email, left voicemails, spoke with the front desk, but NO ONE has returned our call. It is extremely frustrating when you are a pool owner and no one has the time call you back. I understand that late spring/early summer is very busy for pool places, but I started calling in February. This is unacceptable. Go elsewhere, if you can find anyone.

Bought our hot tub there and for the money it was ok, but when it broke down after a couple of months... it took two weeks for some one to finally fix it right. I would recomend shopping around first before buying.