Progressive Air

I just met with Aileen and Kingston, and they were awesome. Caleb is coming out to maintenance my minisplits and Aileen is sending a quote for an additional minisplit that we want. They were listed as a preferred contractor with Carrier certification which is why I called. Cheryl answered the call and has kept me informed all the way through scheduling to their visit this morning. Great vibe, helpful and considerate. Soft touch with technical know how. I did see the google reviews were all out of date so I think the rating is lower than it should be. These guys are awesome. Thanks Aileen and Kingston.

I called over two weeks ago and asked to schedule a visit to get an estimate for AC installation. They couldn't schedule a time then but a couple of days later they called back and scheduled a visit for today at 1PM. I came home early for the appointment and waited an hour but no one showed up. When I called them again, they denied that they had scheduled a time with me, and said their next available time is in 3 weeks. The receptionist did not apologize, and was speechless when I told her "good luck with your business". These people are clowns...