Prosource of Springfield-MA

After purchasing cabinets through the company and allotted to be received in 5 to 7 weeks, company was not able to meet this deadline. We requested a refund which was denied and and another extension was requested by the company of another 5 to 7 weeks. Here we are again no cabinets and a delivery date of a range between dec 9 to 16 was provided. Again a refund was requested and denied. Jeff and his staff are very unprofessional, showed no compassion or care to the fact that they didn’t keep their end of the bargain and deliver as promised. This was a terrible experience and I wouldn’t recommend anyone to do business with them. And still here we are fighting to get a refund.

The staff at Prosource of Springfield MA were very patient and supportive in helping us design and choose the materials for our new house. They always made themselves available to answer questions, which made the process less overwhelming.

My fiancé and I were starting a kitchen remodel and our contractor recommended ProSource in Springfield for wood flooring. We were novices. We worked with Jerome over a series of weeks during the process of selecting the flooring that would best match our existing flooring. I can't say enough good words about Jerome. He was extremely knowledgeable, helpful, polite, and patient during the time it took us to make the final selection. He made the process easy! A five-star employee!

Rene and team are very knowledgeable on their products, that’s why I keep going back to them,

I am so very pleased with my new kitchen floor and countertop! What a dramatic improvement! Jeff was very helpful and so generous with his time as he explained all my options. Prosource works with a granite fabrication company called Proline in Oxford, MA. I had to wait a long time for my countertop because this company has so much business. It was worth the wait, however. The price was unbeatable and the installation went flawlessly. I have referred two friends to Prosource and will continue to send anyone looking for a kitchen upgrade to this showroom. I would attach a photo but I'm still reorganizing my kitchen!