PuroClean of Conroe

I am very unhappy with my experience with PuroClean. As a subcontractor, I was required to use them for a restoration claim involving a sewer backup in the homeowner’s bathroom. PuroClean made me pay over $7,000 for steam cleaning, and only after the home was cleaned did they inform me that the bathroom tile had been poorly installed and that there was moisture and water damage underneath an issue they failed to detect before collecting payment. They also performed no microbial or mold pre-testing before charging me and moving forward with cleaning and remodeling recommendations. They then issued a $28,000 remodeling invoice to replace the entire floor throughout the home, stating the homeowner originally had a continuous floor that was discontinued. Yet despite using that as their justi

This is the best company ever!!!! They came as soon as called and were available for any questions we had. Workers were kind and respectful in a very stressful time for us as our house was flooded. I would highly recommend them and would happily use them if ever needed again!

Blake & Colby were awesome to work with. Reliable, efficient, and no BS - like we were originally fed by a few other local contractors. Highly recommend if you want a company that will think out of the box and work with you to solve problems and not just charge you out the tail for unnecessary work.

Pro Clean is an excellent company to do business with. We had a flooding problem in our home that needed drying and repair. After getting numerous opinions and quotes we chose them as they were knowledgeable, professional and attended quickly to our emergency.We appreciated their thorough communication of all the work needed as well as daily checks. The trades they used for the carpentry repair and painting were the best we have seen. They were extremely proficient at monitoring aspects of the job from start to finish. Our flooding caused us to have tear out of part of our kitchen island , sheet rock repair, mold remediation and rebuilding. Our island, sheet rock and trim work looks better than before. Dealing with Colby and Blake was a pleasure and we would highly recommend them and use

10 stars. Outstanding work. Home looks brand new and the price was very very fair. Worked with us as cash payers and made it painless! Hope to never need them again but if we do, this is who we will use