PuroClean of Lake Norman

Working with PuroClean was a great experience. We had a baptismal overflow at our church. I called PuroClean and they came out right away. It was an after hours call so I wasn’t sure what the turnaround time would be like. But they arrived in under an hour. They were great to work with. They definitely went above and beyond to ensure that our building was taken care of!

We had a dishwasher leak that caused damage to our subfloor, and we called Bruce at Puroclean for help. From the start, his communication and guidance exceeded our expectations. Bruce quickly arranged for a technician, Len, to come out the very next day. They were incredibly flexible with scheduling and even coordinated the remediation work to take place while we were away on vacation. The whole process was smooth, professional, and stress-free, and we felt confident that the problem was being handled properly. We highly recommend Bruce and his team at Puroclean to anyone dealing with water or mold issues. They made a potentially overwhelming situation much easier to manage!

JR was very prompt with our quote for water mitigation. He was thorough and knowledgeable about our next steps and willing to get started on a holiday! Highly recommend!

They were able to schedule a quote for us the next day, and JR was super friendly and helpful. We originally called because we though we had mold growing on a section of the exterior or our home, but he thought it was more dirt build-up, and advised us to give it a good clean first. It’s refreshing to meet with a service provider who is polite, friendly, and has great customer service. We’ll definitely keep them in mind for the future.

We had the best experience with PuroClean! We discovered mold on our ceiling and the PuroClean team was there within hours to help. Our ceiling was treated the next day, and we cannot thank them enough for how fast and effective they worked in our space. They were great to work with and I would highly recommend!!