PuroClean of Waconia

The PuroClean Waconia team handled our kitchen water loss and restoration with excellence and provided end to end continuity every step of the way. Within hours of our first call, Rob and Ella led a knowledgeable and friendly mitigation team through water damage clean up from a dishwasher leak that destroyed hardwood floors and cabinets in our kitchen in a timely and thorough manner. You can count on the team to bring professionalism, deep knowledge, kindness, and empathy when you bring them into your home in a time of duress. After the space was completely dry, we were introduced to the owner Ryan and he walked us through a proposed rebuild plan and unlike other rebuild contractors our insurance company suggested, was open to the challenge of including overall improvements we had been con

We had a very pleasant experience with Ryan and the team at PuroClean. Ryan was able to help us get a quote prepared for insurance and worked with them to process the claim and took care of us from beginning of evaluating the damage of a pedestal sink leak in our powder room, to the mold mitigation of our bathroom. Roger did the flooring install and did a wonderful job of taking time to install our new flooring from start to finish. He was very friendly timely and kept us updated on the progress of the floor. Overall the process of working with PuroClean was delightful. They worked with us on our timeline and helped along the way with any questions we had through out the process. I would highly recommend Ryan and the team at PuroClean for any of your water related or mold mitigation

Ryan’s crews were very professional. They did a fantastic job. We love our new floors. It looks phenomenal.

When our upstairs bathroom flooded down through the floor through the kitchen ceiling below? We were devastated. The damage extended from the bathroom, the hallway carpet, the kitchen ceiling and walls. I am so thankful that we called Puroclean. They should be your first call? And they will be your only call! Their expertise at helping us navigate our insurance claim was above and beyond. Our restoration crew lead by Tyler with Dan, Marshall and all were top notch. They were excellent at their work and took pride in the quality. They were also so pleasant to have in our home during the construction. I can’t say enough good things about this company!

PuroClean did a great job evaluating our damage from a pipe leak. Everyone that came to the house was professional, clean and good to work with. The mold mitigation was very good. The communication and timelines around the remodel was a struggle.