Quality Home HVAC

TLDR: RUN as fast and as far from this bait and switch practicing company as possible. I would have put zero stars if google allowed. Bait & Switch warning story: I put in a yelp inquiry for a water heater conversion from gas tank, to electric tankless. Quality Home HVAC responded saying they’d be happy to help. They did an initial inspection and accepted the gig and offered what seemed to be a great deal with an up-sell for an AC unit install. I accepted the upsell. They came and started with the AC which wasn’t what I NEEDED at the moment as my water heater is 12 years old and on its last leg. Installing my AC their tech left my furnace unassembled until 9pm during a blizzard because “he had to run home for an hour” at 2 pm. MY TENANTS (and myself) WERE RIGHTFULLY UPSET. And I had to co

Didn't actually use the service, so giving a middle of the road rating based on the only interaction so far. Happened to notice a van with your name on it using the public roads but not bothering to license your vehicle to help pay for those roads. You should fix this, as it's not that hard to do. 9 months expired on a business vehicle? Come on. Also, please tell the kid driving to get off his cell phone and pay attention to the road.

We were very pleased with the work we had done using Quality Home HVAC. We had AC installed and a new electric panel installed. Curtis worked very hard up front to communicate the whole process and ensure to maximize rebates and get us the best deal possible. The work was done on time and the final price was as agreed upon (no surprises). Being an engineer, I had many questions before the work began and the team was great at answering everything. The AC unit that was installed is super quiet when running which is amazing as we spend tons of time outside in our back yard. Thanks!

Without a doubt the worst experience I've ever had with a company / never in my life have I been treated with such disrespect by professionals I've paid for a service. From the jump there were red flags; in retrospect I should have realized and not chosen them, but alas. Hopefully this review can save others the money and headache! Our HVAC system was antiquated and needed replacing, so I reached out to Quality Home. I was given a quote $3,000 over my budget. When I said as much they immediately said they could meet me at my price point which makes me wonder... Why the high quote to begin with? Where would that extra $3k have gone? The day of the install went okay. They took a few hours longer than they said they would which disrupted my workday, but fine - I can understand that. I was

Edit Sept 2025 - Unfortunately, for the past couple of years this place has completely stopped returning calls/responding. Noone picks up and noone returns messages. Last technician that came by told me they were having a lot of trouble with staffing. Curtis does not pick up anymore either (only used to call him for true emergencies). Seems this place has definitely been having issues - other reviews I read are also reflecting this change in service. When the heater they installed quit on me and no one responded for days, I finally cut ties and have now been with another very nice local company. Curtis responded quickly, was on time, professional and honest. He explained everything including prices, warranties and his professional opinion. Have never met such thorough and trustworthy pro