Quality West Heating & Cooling

Holy cow what a great experience. We were long overdue for a new furnace and water heater and Rob and his team at Quality West did an amazing job. We landed on the heat pump pictured here along with the other equipment and are super happy about the process. The team was professional and timely. They spent a lot of time walking us through all the new functionality and how to get the best out of the heat pump in winter and summer. Happy to have checked this box and highly recommend Rob and the team at Quality West.

If you read this review, save yourself the time and just call Quality West. They are easily the best out there. Don’t even bother with the other companies. Explanation below. Explanation Starts Now: I had three different companies come out to quote a new furnace, and Quality West Heating and Cooling was on a completely different level from the other two. Their technical knowledge was obvious right away—they actually examined the system, checked where combustion air would need to be added, looked at my thermostat location, and walked me through what needed to be done and why. The other companies didn’t look at any of that, they just felt like a sales pitch. They gave quick, surface-level quotes, recommended things that weren’t code compliant, and completely missed details that actually mat

The Quality West crew did an exceptional job installing my two heat pump systems. They were very professional and did quality work. They put down floor coverings inside the house and wore shoe covers. They cleaned up the debris from the installation when done. I highly recommend them for your HVAC needs.

Quality West Heating & Cooling recently installed for us the Fujitsu Airstage heat pump. We wanted to cool our old home (we previously had only one small window air conditioner in our living room) and also switch from our furnace heating. We did a lot of research on environmental impact. We had three bids and went with Rob, Quality West Heating & Cooling. Rob was straight forward in his presentation. The installers were absolutely fantastic! Friendly, and most of all respectful of our home. They always wore booties over their shoes, they cleaned up each day, even vacuumed the carpet on our stairs! We have now gone through quite a hot summer, and we are so comfortable. We are able to set the temperature (done through app on our phones) for each area giving us the option to have higher temps

3 Bids 1- low high integrity and great guy. 1- Way high and questionable integrity in "Sales Pitch" and 1 Quality bid! Not the cheapest , not the most expensive and clearly the most knowledgeable. The team treated my home with respect and worked hard to make everything installed to perfection. The furnace that was installed awhile back was put in poorly and the guys removed everything and corrected it before adding my new Bosch Heat pump to ensure I am cool this summer. With all the changes to Freon and innovations in technology combined with lots of rebate opportunities and choices in equipment this process was certainly more confusing than it was for me a decade ago but Quality West made took time to explain ALL of my options and at various price points ensuring that in the end I made a