Rabenstein Heating Air Conditioning & Plumbing Inc.

Last year I had Rabenstein install a heat pump water heater. All seemed fine at first until I noticed a drip coming down the side of the unit. There was a condenser line that needed to be plumbed but wasn’t plumbed during the install. I had to call Rabenstein out again to have it fixed. No big deal everybody makes mistakes right? Well fast forward a few days and I tried to get some water out of the faucet that was plumbed on the bottom of the hot water heater and the whole assembly blew apart. So, again I called Rabenstein and they fixed it. This time however the plumber mentioned to me that it was his first time ever installing one of these. Still, not that big of a deal I guess as long as the install was done correctly right? Fast forward to last week. I decided that I’m gonna do some ma

I hired Rabenstein to service my 3-year-old wall-mounted boiler after it displayed an error code. When scheduling the appointment, I specifically asked for a technician who had experience working on this type of unit and requested that the heat exchanger be flushed. I also wanted the error code diagnosed. The technician who came out was courteous and professional. However, he mentioned that he had not worked on this particular model before. As a result, he needed to make a second trip to order gaskets before opening the boiler. On the return visit, he opened the unit but ultimately determined that it did not need to be flushed. In the end, the boiler was not flushed, the original error code remains unresolved, and I received a bill for $493 (parts and labor). I understand their labor rat

After more than 26 years, our water heater quit working. It obviously needed replaced. I contacted Rabenstein Heating Air Conditioning & Plumbing since they have been giving us outstanding service for a long time. Obviously with no hot water, we were anxious to have a replacement installed. Two technicians, Bobby and Brian, came to our residence and checked the situation. They set an appointment within a reasonable time and showed up on schedule. Within an hour, they had completed the job and a short time later, we had hot running water again. The cost was competitive and Bobby and Brian were competent and professional. It was a pleasure to take a hot shower after they finished.

We recently had a new water heater tank installed by Rabenstein. The installation was scheduled promptly and we had great service. When we noticed our water not heating, the technician walked us through a troubleshooting option (unrelated to the water heater itself) and we were able to easily solve the issue. Would highly recommend.

Update September 2025 - I'm following up on this post and increasing the rating to 5 stars. They returned after the second fix began to leak and replaced the entire line. The two gentlemen who did the replacement were very efficient, polite, and neat. They cleaned up after themselves and even replaced the damaged ceiling tiles, which we weren't expecting. Even though it took us a while to get a satisfactory fix, I will still use Rabenstein for our heating/cooling issues. August 2025 - We had two mini-splits installed in September 2022. Last year, we had a leak in our basement ceiling (fortunately, a drop ceiling). Someone from Rabenstein's came and "fixed" it with tape. This year, the leak returned. We called. A gentleman came last week and re-taped it with a different kind of t