Rainbow Restoration of the Capital Region

I needed to have a professional do mold remediation (in Clifton Park, in Upstate NY) when I found Black Mold was embedded in Sheetrock under a tankless hot water heater which I didn't know had a very small leak. I called Rainbow International since their website indicates they are certified and licensed in Mold Remediation. Rainbow (Albany NY) came in, told me the Black Mold they saw in the Sheetrock would require cutting out that section of the wall, and they could in fact eliminate the mold problem. They charge $2500 to cut away about 10 sqr ft of wall(&fix repaint), spray antifungal into the wall and rug around it(didn't even cut away rug to just check under it). Thinking they solved the mold problem as they promised, I stopped running ultraviolet light (contain mold growth/spread). Aft

I had an excellent experience with Rainbow Restoration of the Capital Region. Their team was extremely flexible, honest, and quick to communicate throughout the entire process. They were very thorough with the job and clearly committed to getting everything done right. All documentation was provided promptly, which made everything stress free and easy to manage. Very professional and highly recommended. I would absolutely use them again in the future if needed.

Extremely friendly and professional. This company won't stop until the job is done right. A group of caring individuals dedicated to helping their customers. They did my floors and cleaned up a terrible flood caused by a local plumber. 10/10 recommend.

I cannot recommend Rainbow Restoration enough. They did a great job clearing out the mold from a leak in our basement. Super professional, kind, and well priced. Will definitely use them for future home projects! :)

Edit: Upon seeing the negative feedback Rainbow did reach out to me to make the situation right. I was very pleased with the professionalism of both Lauriel and Matthew. They were very empathetic, and understood that there was a huge miscommunication with several parties involved in the home inspection. They reimbursed me for my reinspection fee and also extended the warranty and came by to show me pictures of the attic in its current state, which is mold free. I was definitely impressed with their efforts. The only reason I am not giving 5 stars is when the owner came back by my house he was quite rude to me, making statements such as "you got paid $300 to leave a 1 star review", "you made a review without having all the information, now we're stuck with a 1 star review", with no empathy