Ralph Rice & Sons Plumbing Inc

Went home on my lunch break and found out I had no hot water. This guy is awesome. He drove from Bainbridge to my house in Nineveh while I drove back to work, then called me when he was on my road and I navigated him to my house and down into my basement. He traced everything out with me on the phone and knew EXACTLY what the problem was. Took him all of 5 minutes to do that. He had the part on his truck and went ahead and replaced it, then called me back and let me know it's working and everything is good. I was able to make a credit card payment over the phone when he got back to his office. From the time I discovered I had no hot water to when it was fixed was less than 1 hour. I'll absolutely be a customer again.

First time service was good but the next didn’t want the outside work because it’s a dbl wide. That would of been fine if he didn’t set up two different times and never showed up or call . Ten days and still no call . Never again will go outside of town to find workers , that at least call back not leave you hanging.

Rice had been the most reliable heating contractor in the area for three generations. Scheduled jobs are completed on time and as quoted. From furnace maintenance to new builds Rice and sons is your best choice in chenango and deleware counties.

They did an excellent job and very professional, got winterizing done in a small time frame. Would highly recommend.

Excellent service, prompt and efficient and knowledgeable and friendly. Thanks again.