Randolph Well & Pump Co. Inc.

Randolph Well saved us $1000s! With the low temps of January 2026, I called because we lost water in our farm house. Not knowing if it was a frozen pipe, or a bad well pump, the on call service asked the right questions and helped us troubleshoot the issue. After they explained how to thaw out the pipe best, we were able to fix it all. Randolph originally put the well in, in 2011, had records from 2013 of the same situation, and was quick to call back with the information and solution. 10/10 recommend their great customer service!

Mike and Micron are gentlemen, they are very courteous and efficient at their work. They restored water pressure to our well system after Mike analyzing the problem as occluded copper pipe going into our chlorinator system. Mike replaced the worst pipes and cleaned the rest while Micron replaced the pressure tank and all the fixtures (pressure gauge, electrical connections, release valves, etc.) that was over 25 years old. We now have excellent water pressure again! Thank you Randolph Well and Pump for excellent service at reasonable cost!

Amazing company all around, Ray was great, Brenda was very responsive, Larry answered all my questions and explained the process to me. Ray met me on site to go over everything, gave me some recommendations and drilled and finished two wells for me back to back. Great competitive pricing too, very happy to support local business with such a high caliber of professionalism! Truly how a company should be, hard to find today! God bless you all & thanks again!

ETA: I’m not sure how to respond to the reply. But I don’t see how answering some questions on the phone was a free estimate. Honestly, you should change the wording on your website? The only thing we got out of the phone conversation is that you don’t think the well is the problem. But there is an issue here and we don’t know how to resolve it or if we need your services. We’ve exhausted all our resources at this point and have no water. Original review: The entire website says free estimates but they don’t offer free estimates.

If you use well water or are considering installing a new well, I highly recommend hiring this exceptional company to handle the job. As a family-owned business, they are truly a hidden gem in our area. Recently, I encountered numerous problems with my well pump, which eventually resulted in a complete loss of water. When I reached out to various prominent local companies for quotes, I was taken aback by their exorbitant prices, far exceeding my initial expectations. Fortunately, several friends of mine recommended contacting Randolph Well and Pump, and it turned out to be the best decision I made. From the very first phone call, I understood why this company has such outstanding Google reviews. Brenda, the representative I spoke with, displayed genuine kindness and helpfulness as she dia