Reece Plumbing

Horrible service. I waited over 30min in the lobby and got no help. There was a line of over 10ppl during the 30 kin not 1 associated stepped foot on the floor. You can see all the staff behind the door but no one wants to help you. They have a mission statement on their wall, they obviously dont believe in that anymore. Will be taking my business elsewhere, if you want to be efficient I would do the same. Had 3 guys there in my truck..do they not think this costs us money to be waiting around for them.

Worst service ever! They won't even honor manufacturer warranties without putting you through the ringer. Mike in Sylmar is the most rude person. Won't even let you talk without telling you to shut up. Even the owner wouldn't make the situation right. If you're a contractor, there are way better options, so many supply houses. All City Plumbing, same issue! This one was even purchased there! They want my contractor to pay full price for the unit until they get reimbursed...absurd! Thanks for no hot water now through the weekend! You could have done the right thing, you chose to do the opposite. Despicable!

Not to too bad, only truck here [flatbed]and still waited bout 30-45 mins after we pulled straps to be unloaded. However, the forklift guys were super awesome.

Great group of folks. Everyone is respectful and willing to help you. They are very familiar with all types of lingo for parts needed. Never a long wait with these guys.

I've been buying from Todd for 16 years now staff is always courteous they always have what you need in stock.