Reed Plumbing Co

They brought the wrong part and what should have taken 20 minutes wound up taking over two hours. That doesn't bother me too much but they charged $525.00 for removing the shower handles and installing new cartridges. Compared to some other plumbing work that I had done recently, that is ridiculously expensive. I made the mistake of not asking for an estimate in advance. On the other hand, they didn't give me any warning. The crew and quality of the work were fine but the invoice feels like robbery.

TL;DR: Good folks, will use again. I'm in the middle of a bathroom remodel, and so short a toilet for the family. Flush the toilet, and realize I'm standing in a puddle ... bad. Yeah, it's "just" a wax ring, but toilets are heavy and wax rings a hassle and, dangit, I need it done *right* when it's the only toilet I have right now. Marco was understanding and had a crew out very quickly, took care of it, boom. Not cheap, nobody is any more, but reasonable, and didn't try to upsell me the "platinum package" like a certain other outfit here in town in the yellow trucks. Reed's folks made sure the toilet was in good order, adjusted it and sealed everything up. I'll be using them again in the future.

Called on Saturday about a clean out that kept on getting plugged up. They showed up the next working day on Monday bright and early and spent 2 hours blasting grease all the way down to the street with a pressure washer. No more clogs when running a couple gallons of water! Hopefully won't need their services again but if I do they're local and I trust their work!

Reed replaced my hot water heater and just finished a difficult job replacing a broken pipe in my kitchen wall. They did fantastic work. Came out quickly to assess the situation, retuned quickly to repair. Cleaned up their work space really well. Did minimal damage to the wood on the wall. Marco, Gonzalo, and Carlos were great. On time, even a little early, friendly, and informative. I'm definitely going to use them again.

They took all the extra time necessary to fix a small problem that took an unexpectedly large amount of time, with patience and professionalism and without charging more than the pre-agreed cost.