Regency DRT

Whew where do I start. The experience i had with Emillie, Demeres and the contractors that they hired were all awesome. Emillie took her time with me during the whole process explaining everything along the way. She put herself in my shoes and I didn't feel pressured. I really appreciate them all. The whole team including the contractors were all amazing. Thank you again for helping to get my house back together. I love it! Signed a satisfied client👏🏾 🤩 💯

I had a hot water tank burst. Regency came immediately. I had a few inches of water in my home. Gaetano showed up and had things under control within few hours, he was professional, knowledgeable, acted fast, caring about my home, and absolutely knew what he was doing. He saved my condo. I would highly recommend Regency with their team of professionals and Gaetano is a huge asset to this company, worked so hard to save the contents. I owe him a huge thank you!!

We unfortunately had a tree hit our house during a pop up storm and my son's room sustained water damage. The company was out asap and set up everything needed to dry out the room and carpets. Kyle and Jordan were professional, knowledgeable, friendly and always on time. Three days in a row they were here, including the weekend. They were very efficient. They walked us through the process and eased our anxiety a bit. Thanks, guys!

This is a two part review. Stay away from any restoration side of this company. Our Child's bathroom, and an adjoining closet flooded in February due to busted pipes in our interior walls. This company was recommended to us by our Home Insurance. *First contact was EXCELLENT. The Receptionist had flawless customer service, and the people who preformed our water/Mold mitigation services were prompt, polite, and amazing to work with! The rest of our renovation was placed with a project manager, Mr. Haynes for **2-4 weeks out.** We agreed, because again, the first experience was perfect. Since being placed with Mr. Haynes, our project has been put off, and put off. For FIVE months. Something that he has continued to insist is a *small 1-3 day project.* Mr. Haynes was over 20 minutes late for

It isn't often these days to get the quality of service I received. In particular, Kyle Barrett, the professional who came to my home, took the time to explain everything, including what needed to be done and the results that I would get. He was detailed and kind and checked almost every day to see how the drying was going and if certain fans needed to be moved. I would highly recommend this company!