Renton Plumbing Services

First call they said a dispatcher will reach out to us in 15mins but no one called. Called the next day and was told I will then later get another call back but no call again. So far the trust is no longer there, sorry moving on to the next guy in hopes they can stick to their word.

We really wanted to use a local small business plubimg service. Called this place for a quote for a new water heater and was told that they needed to come to the house so I made an appointment. They gave me a 2 hour window that they would show up which was great! They never showed up and didn't even have the courtesy to call.. just a waste of time waiting around for them to show up.

Called them about some new sewer line install. I am a Construction Manager myself. I asked for an e-mail to send my docs and info to, to get pricing. I was told by Curtis they don't do that and they want a tech to come out and charge a fee. I was told to look elsewhere. So unprofessional and I would know, but I assume they have plenty of business that they can treat folks that way. I would advise using someone that is not all about Sales calls.

This is not a plumbing company, just a referral service that connects you with a plumber. From the disclaimer on the website: "Renton Plumbing Services is a referral website. All referrals are sent to a licensed contractor. ... In no event shall Renton Plumbing Services be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever"

I had emergency repairs done today by Derek and am so happy! I set the appointment last night via phone calls with him; he was very patient and helpful.