Republic Services

If you want to call them every week informing them that your trash wasn’t picked up then this is the company for you! Either they “forget” to pick up your recycling or they “forget” to pick up your trash. So glad I don’t have to deal with this company anymore after this month.

IF they bother to show up, they dump trash all over our yards and streets. Tired of being held hostage by scam companies willing to underbid on contracts. Do your jobs.

I highly recommend you look else where for trash service. Poor customer service. I decided to cancel my service and they insisted they charge me a $45 cancelation because they had to send a special truck to pick it up and someone to clean it. Well the regular route truck picked it up and destroyed the whole container. It was in good clean condition but still said heartland on it. I wouldn't trust a company that will charge you to destroy their own property. AAA has been good to my neighbors and that is the route I am going.

Absolutely the worst service company. If rating could be a -5 star that would be giving them too much credit. They have not picked up our trash, nor the neighborhood in two weeks! And even worse, this isn’t the first time. But it’s definitely our last!

For the 3 weeks that I had service they never picked up my trash like scheduled. First time they did not pick up services because the arrows on the lid were not pointed the correct way. The second week they said I still did not have the arrow on the lid pointing the correct way so the driver took a picture but still did not pick the trash up. After that I was frustrated with the service so I asked for it to be cancelled. They said they would pick up the trash can the next day. Next day it was still not picked up so I called and they said the can was not placed on the curb correctly so they were not able to pick it up. Drivers are very picky on pick up and if the trash cans are not correct they refuse to pick them up and just take pictures. Was not a great experience for a new customer!! Wo