Ressler & Mateer

We would like to commend our HVAC technician, Pedro Caraballo, for his exceptional service. He was courteous and professional throughout the entire visit, demonstrating a high level of expertise and care. Pedro clearly explained each step of his work in detail and took the time to thoroughly verify that everything was functioning properly before he left. His communication skills were outstanding, and he has the knowledge and presence to easily serve as a trainer in this role. Pedro is truly a model for others to follow, and we greatly appreciate his dedication and professionalism.

We had a great experience working with Ressler & Mateer for the HVAC system in our new custom home built with EGStoltzfus. They designed and installed a three-zone system for us, and we couldn’t be happier with how it turned out. We specifically requested a fresh air exchange system, a media air filter, and a makeup air system to accommodate our kitchen hood, and their team handled all of it seamlessly. One of the things we really appreciated was their use of a damper-controlled zoning system. It allowed us to have three separate zones without sacrificing additional square footage in our basement for multiple units. That design efficiency mattered to us. They also pipe in the returns they install throughout the home, which creates strong seals and contributes to a tighter, more energy-e

Called and was able to receive same afternoon service when our heat stopped working correctly. Pedro did a thorough inspection and provided an immediate fix while we wait for a part for the permanent repair.

From Chris in Sales to Jim S. And Luke, the installers, everyone was friendly, efficient and very helpful in insuring we got the right product at the right price and installed on scheduled. Ressler & Mateer demonstrates what quality customer service is all about.

Excellent service was provided by the technician. They show up on time and are neat and clean. They also provided a very detailed description of the tasks they are completing and why they are necessary. Highly recommend!