Restoration 1 of Rancho Cucamonga

Our Property Management company needed a reputable restoration company to respond to an emergency service call and Restoration 1 of Rancho Cucamonga was our golden ticket! Our tenant was super stressed due to 2 of their offices flooding from a huge water heater leak! We needed water clean-up and equipment ASAP. Initially we did get 2 quotes, as per standard practices when hiring a vendor. Restoration 1 of Rancho Cucamonga was fair in their pricing especially with the scale of work that needed to be done. Daniel was the Lead Technician on-site and he was stellar! Daniel would communicate to us on the next steps and was neat with the demo work and clean up. Kenny is very knowledgeable and communicated well with our tenant and office personnel to provide some ease despite the situation. This

Vanessa saved my kitchen and my sanity! I cannot recommend Restoration 1 of Rancho Cucamonga enough. When a pipe burst in my beautiful kitchen, I was devastated and stressed, but calling them was the best decision I made. I reached out to them before contacting my insurance company, and I am so glad I did. They handled all the communication with the insurance provider for me, ensuring that the damage was documented correctly so I wouldn't risk losing coverage. It took a massive weight off my shoulders. Special shout-out to Vanessa, who was incredibly professional and a total stress reliever throughout the entire process. She was there for me every step of the way. On top of the stellar work, I did not have to pay out of pocket for a single thing since they worked directly with my insura

I had a wonderful experience with this water restoration company. They came out to assess a ceiling stain I was concerned about and thoroughly inspected the area. They determined there was no active leak and confirmed that the drywall was completely dry, which gave me so much peace of mind. What really stood out was their honesty and professionalism. They reassured me that nothing concerning was going on and provided clear, helpful suggestions on how to address the stain, all without charging me for the visit. Vanessa was incredibly helpful and kind throughout the process, and Kenny’s follow-up service was just as impressive. Their customer service was truly outstanding. I highly recommend this company to anyone looking for knowledgeable, trustworthy, and responsive service.

We had a water leak in the walls of our home that we did not know about until I stepped onto our laundry room floor and water came up from our laminate floor seams. We called Restoration 1 in Rancho as we were not sure where to start in the process. My husband spoke with Vanessa and she let us know where to begin and how to involve our homeowners insurance. Their friendliness, knowledge and fast service with helping us out the same day we had a leak was very reassuring. The plumber came to fix and stop the leak the same day and Kenny and Dan came out to see the damage and let us know they could take care of it quickly and would work with our insurance. Kenny and Dan set dryers up and were here to answer any questions when our insurance adjuster came to inspect. We have never had to ma

I’ve worked with Vanessa and Restoration 1 on multiple occasions. Every time is a great experience. My client experienced an electrical panel fire, which caused fire and smoke damage. Their response time was excellent, and their level of professionalism made a difficult situation much easier to manage. Vanessa has been my main point of contact, and she has been outstanding—very responsive, organized, and easy to communicate with. Coordination between trades is critical after a fire, and Restoration 1 handled their scope efficiently and professionally. I feel confident recommending Restoration 1 to my own clients whenever they’re dealing with fire, smoke, or water damage. Solid communication, fast response, and great customer service.