Restoration 1 of West Denver

After noticing mold coming from the siding under my patio door, and siding/trim that appeared to be rotting in an interior corner of my patio and along the area where the concrete abuts the siding, I called a company specializing in localizing the source of water damage. There were three reasons for the water damage, all due to poor workmanship by previous companies. 1) My patio door had been installed upside down such that water was seeping into my siding rather than flowing out; 2) the interior corner of the patio had a negative slope allowing water to pool, and 3) Z-flashing had been incorrectly installed so that moisture seeped into the siding/trim and the plywood beneath it. This company referred me to Restoration 1 West to do the repairs. I met with Alex, foreman/supervisor for my p

Couldn't recommend Restoration 1 enough. We had a sprinkler issue flood our basement and they arrived within 45 minutes and got to work immediately. Due to their quick action and detailed work we were able to save our entire basement carpet (which was brand new). What could have been a disastrous remodeling nightmare was mitigated to a few days of noisy fans. Even our insurance adjuster was impressed with the quality of work and she praised their ability to fix our issues without any major demolition. If you're dealing with a flooding issue don't hesitate to call Restoration 1.

I had a pipe burst in my house over a year ago which caused major flooding on my main floor and basement. I called Restoration1 and got immediate service to remove the water and repair the damages. I was very pleased with the professional service I received from everyone at Restoration1. Not too long ago I noticed some water damage in a secluded area of my basement and called Restoration1 to see if someone could come take a look at it. To my surprise, the president of the company came out to my house and had the damage fixed without hesitation. I didn’t think that this kind of customer service existed anymore and am completely confident to recommend Restoration1 to anyone needing water mitigation serviced and repairs. They stand by their work 100%.

My uncle and aunt had a pipe break in their basement. This company packed all of their belongings in boxes. The basement has been restored and we are helping to unpack the boxes. We are shocked at what we’re finding and felt we had to report this company. We feel like this company has defrauded the insurance company. They used 370+ boxes and at least 25 large garbage bags of packing paper. Many times they only put one or two items in a box and filled the rest with packing paper. The items weren’t even breakable and weren’t even being moved from the house. We found out the company got paid for the number of boxes they packed so that was their motivation for using soooo many boxes. It’s sad to see insurance companies being defrauded like this. Where is this company’s integrity? The first pho

I'm pretty disappointed to have to write this review. I specifically went with Restoration 1 over a larger clean-up company because I wanted to work with a smaller business that would be more personalized, and ended up REALLY regretting doing so. No part of the process with Restoration 1 was smooth, their team openly argued/rushed each other when they were here which was stressful in an already stressful situation. After they removed all of their equipment on a Friday, I got a call on Monday that someone was "on their way to remove the equipment" that was already gone. I called to figure out what was going on and was told that this was fixed in their system and happened because someone was "on vacation", only to receive another call on Wednesday saying the same thing. When I finally got t