Restore Tactics Inc.

I don’t usually write reviews, but the Restore Tactics team, owned by James Duran, truly went above and beyond to solve a stressful and serious issue with our main sewer line. It started with the sounds of gurgling toilets and led to a nightmarish discovery of a severe root infiltration from our front yard tree. After another plumbing company initially started the job, my friend recommended James and his crew. From the beginning, the customer service was outstanding. James dropped by to investigate the problem and assured us they could fix it for a price within our already stretched budget. The Restore Tactics team showed up on Saturday, the next day. James, Robert, Eric, Raymond, Agustin, and Oscar were courteous, arrived on time, were well-equipped, and ready to work. They carefully ins

I had a water leak in my ceiling and needed assistance immediately. My insurance, American Home Shield arranged for a plumbing Company that I will not name come to my residence. I waited 5 days and on the day of my appointment they canceled within the last hour of my timeframe. Nonetheless, Restore tactics took the job. Service technician, Erick Monroy came the same day and stopped the leak. He informed of in detail of what needs to be done and what he will perform. Erick answered all my questions, he was patient, and understood all my concerns. I was highly impressed with his professionalism. I will reach out to Restore Tactics for future plumbing needs.

We are so happy we found Restore Tactics because they have taken care of multiple issues in our home. We have been having some plumbing issues with toilets backing up. And we needed re-grouting in our bathrooms & kitchen. We had a great experience working with Robert to get this done. They sent over Eric & Luis to do Hydro-jetting & they were great!! We then had Oscar do the grout work. It came out beautiful!! The price was very reasonable compared to other estimates we got. Thank you guys very much!!

First and foremost the entire team are GREAT COMMUNICATORS!!! I am unfortunately one of the thousands of residents that have been affected by these devastating Jan 2025 LA winds and wildfires. Everyone at Restore Tactics - from Roberta, to Freddy, to Robert, to Francisco, to Johnny, to Oscar and my sincere apologies to anyone's names I have forgotten 🙏🏽... They are all so very kind and Roberta and Robert answers texts and calls in amazing time frames!! They are prompt with in-person appointments and call-back phone calls. Robert and his crew are very attentive to details and have great communication when describing in simple terms of the steps and what type of job needs to be done. The crew members did an amazing, excellent job!! Despite some delays beyond their control due to this mass

I recently had the unfortunate experience of dealing with fire and smoke damage to my home, but I’m extremely grateful for Restore tactics I hired to help with the cleanup and repairs. From the initial inspection to the final touches, their team demonstrated professionalism, expertise, and a level of care that made the whole process much less stressful. Restore tactics arrived promptly after I reached out, and their technicians immediately began assessing the damage. They explained the entire process clearly, from fire damage cleanup to dealing with smoke odor removal, which was something I hadn’t even considered. The smoke damage was pervasive throughout the house, and they used specialized equipment and cleaning agents to thoroughly clean and sanitize every affected area. They were parti