River City NW Mechanical, LLC

River City helped me with a Commercial refrigeration repair for a client of mine (Gelateria). Their communication was good and they checked in with me often concerning scheduling. Their technician (Jaimie) was knowledgeable and worked quickly. Good commercial refrigeration contractors are hard to find. I will definitlely call River City again in the future.

I just started working with River City Mechanical and so far they have done fantastic and punctual work! I run a large commercial kitchen for a lodge with over 1000 members. They have fixed multiple issues for me and I look forward to working with them in the future. The admin side of things is very fluid and both technicians that have been on site have gone above and beyond for me and they also have been pleasant to deal with. Repairing commercial kitchen equipment is not cheap, so if you do have to spend the money its best to spend it on a company you can count on. I am thankful to be a new customer and my cooks are thrilled with how everything in our kitchen is running!!! Be good to one another

There was a delay in procuring our new stovetop from the supplier. However, the communication from River City was impeccable, and ultimately, the end result was GREAT! I would definitely recommend River City NW.

We've used River City for the past three years and absolutely endorse their work. Keoni is always thorough with the jobs we've given him (annual maintenance or repair work on our wine cellar cooling unit) and he goes above-and-beyond every time we have him out to our house. Strongly recommend.

The technician that came blatantly lied to our manager and overcharged for service that never happened. The technician told our manager that I (owner) pre-approved the invoice (I didn’t). He then charged us for 4 hours when less than one hour of work was done. When confronted with this the technician said it included the drive time. Not only is 3+ hours absurd for a commute, River City claims to not charge for drive time on their website (instead they charge a $85 diagnostic fee which they also tacked on in addition to the 4 ‘hours’). The technician never showed our manager an invoice, and said they would email a copy later on. This company is incredibly sketchy and I would recommend staying away.