Roberson Home Services

He was respectful, knowledgeable and he took the time to over different options of repair for my budget cost. He gave detail information on what and why, plus kept me update and showed me the aftereffect on why it was needed. He kept me updated on his arrival time. 10/10

I needed to have a master shower handle replaced and contacted the company in early October. They sent me an estimate on the 13th, and when I called to move forward with the work, they said they would get back to me. After waiting a while, I called again, but still heard nothing. Fast forward to December 15th, when I called again. This time, they wanted to issue a new estimate and charge an additional $250 to "prioritize" the work, even though I’d already been waiting for two months. The communication was frustrating, and their process needs some serious attention. Eventually, someone did come out and complete the work, which was well done. However, no one could explain why there was no follow-up or what happened to the original estimate. Considering the job cost over $400, I expected be

Trey was fantastic! Very knowledgeable and efficient. He was professional and fixed the leak under our house quickly. The company was very friendly to work with, they had him out the next day(was offered same day but my schedule would not work). Will be using them for any future plumbing needs!

This is the 2nd time I have used Roberson's & again they have done a stellar job. This time, my 20 year old garbage disposal finally died. A day later a new one was installed & is running beautifully. Trey came out & believe it or not, his first comment was to ask me if I was sure I needed one. Yeah, who does THAT anymore? Hardly anyone. But that is part of what makes Roberson's great; Honesty, integrity & no hard sell. Trey once again had to tackle a small space but as usual handled it like the pro he is. He explained everything from start to finish, old to new & never talked down to me. When questioned about the faucet & double sink I have, Trey offered lots of tips, contrasting repairs & replacements, & the pros & cons of each, all of which I found very helpful. I am so grateful to all

They responding immediately, was very knowledgeable about the situation, provided me with several options for repairs from the less expensive to the best course of action long term, and they even had funding options. Throughout the process I was provided text and email updates, which were convenient due to my work schedule. I give Roberson a 10 out of 5 and they are highly recommend! Respectfully, Satisfied Resident of Rocky Mount, NC