Roby's Furniture and Appliance

Florence, OR · Mattress store

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Florence
#6
of 39 home service pros
City Percentile
63%
rating percentile
Address
Roby's Furniture and Appliance, 1870 US-101, Florence, OR 97439
Phone
(541) 997-8214
Website
www.robysfurniture.com
Status
Closed · Opens 9 AM Sat

Roby's Furniture and Appliance is a home service pro located in Florence, OR. It is one of 39 home service pros listed in Florence. Its 4.7-star rating is above the Florence city average of 4.4 stars. It ranks #6 of 39 home service pros in Florence. There are 10 photos associated with this location.

Hours

Friday9 AM–6 PM
Saturday9 AM–6 PM
SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM

Customer Reviews

★★★★★ 5.0 Michelle Erb · Dec 2025

From the sales process to the delivery, we were always impressed with the quality of service provided. Our salesman, David, was patient and helpful, and actually was able to facilitate delivery of our bedroom set much faster than originally thought. Our delivery guys, Tom and Will, were helpful, courteous, and moved our furniture with respect and care for the furniture, the house, and the less than helpful animals that wanted to watch everything. We highly recommend that you purchase your furniture from Roby’s.

★★★★★ 5.0 Desiree Viverito · Jan 2026

Shayla and David are wonderful! They helped me with appliances and delivered the same week. Great delivery service too! Tom and his partner hooked everything up and made it simple! Thank you all so much! Excellent customer service! ❤️🤗

★★★★★ 5.0 Annie Stafford · Dec 2025

I had an amazing experience buying new furniture here. David was fantastic, fun, and super helpful. He went above and beyond. Tom and Will were so nice and helpful with the delivery and set up. I love my new furniture and will be back for any other furniture needs and recommend them to anyone!

★☆☆☆☆ 1.0 shirley johnson · Mar 2026

After buying a recliner from Robys and having to send it back twice due to padding issues I must say their customer service is sub-zero. Both times we were told repairs would take a week…..both times it has taken three weeks and they seem less than concerned about the inconvenience it has caused us. They were more than happy to take prepayment for repairs but rather than following up with phone calls or trying to amend the situation we were given flimsy excuses and no customer satisfaction. Won’t be shopping there again.

★★★★★ 5.0 michael malinao · Feb 2026

Tom & Will installed our new oven and they were on time, Courteous and very Professional! Well done Florence Roby’s for 5 star Customer Service from sales to installation!!!

Accessibility & Amenities

✓ Delivery ✓ In Store Pickup ✓ Onsite Services ✓ Same Day Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Assembly Service ✓ Installation Service ✓ Quick Visit ✓ Checks ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Mattress storeAppliance storeCabinet storeCountertop storeFlooring storeFurniture store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.