Rodriguez Tile Group

DONT RECOMMEND. My husband went last week to buy all the tile for our home and we had the guys come today to start taking off and install the new flooring. We were scheduled to get it delivered today Monday 12 -1 pm & nobody shows up. My husband calls, they answer once and he tried calling 3 more times…no answer. I call, they answer right away. I get transferred to Mary saying that they can’t deliver today and that hey we actually don’t have your address on file and they they never got a delivery order. I tell her to double check and it was in fact scheduled for today. We had to pay the guys for a whole day of work and they left early cause the material was delivered two hours late. We lost a whole day of work. The only person that seemed to know what he was doing was the delivery driver w

Very bad experience after spending so much money and melecio confirming he had the material in pharr location once we get there to pick up the front lady Mary rude with a nasty attitude saying that they don’t have the material in stock and couldn’t give a refund. Very bad customer service don’t recommend it at all!!

excellent customer service. friendly front office staff. very knowledgeable about the products they sell. bilingual.

Limited inventory. Did not purchase any tile because the types and styles of tile available are limited to marble, stone, stone-look, extra-large and grandiose-decor tile that is not suitable for my home. Selection isn't diverse, in terms of decor, type or size. I want porcelain, ceramic, or quarry tile on my floors. In addition there was nothing in the way of tile for my kitchen counter or splashback or for my bath. More 2ft x 2 ft slabs of marble,etc. than anything else.

I had previously bought thousands of dollars worth of tile over the years from this place. Yesterday, I went to go purchase more tile and advised them I had some bathroom tile that I bought extra that I needed to return. I didn’t want any $ back. Just a simple credit to my current purchase. They refused to give me any credit so I cancelled the order. The store basically lost thousands of dollars of work that was in the pipeline for a simple $85 dollar credit. Not smart! Floor and decor and materials del valle her i come!