Ron Thompsons Plumbing LLC

I called 2 different companies before I called Ron Thompson Plumbing LLC. and 1 more after. The first company I called a company out of Vancouver, S...N Plumbing, before the plumber looked at the leaks, and I had 2 of them. First thing he told me I needed a new water heater. In stead of fixing the leaks, the plumber told me I needed to replace all the piping system total was approximately $9000. He wanted to get started right away and stated that there was no need to get another estimate. The second company out of Aurora, R..h wanted $2000 for the first leak and had to get back to me on the second leak. They too wanted to dig and told me they would have to shut off the water supply at the pump house and were not sure how much that would be. In fact they were not sure they wanted the job be

Ron Thompson is great. My first experience with him was about 1 year ago when I was dealing with an outside water problem. Ron helped me diagnose the issue over the phone to avoid having a service call and helped me determine my issue wasn't plumbing at all (ground water). Fast forward a year later and we had an upstairs water leak into downstairs bathroom. Ron and his associate David came out the next day to assess the issue and provided a rough estimate. He came out a day later, as promised, to confirm the problem - no charge! We made appointments with 2 other plumbers - 1 wanted to sell me stuff I didn't want/need and charge me 3 times Ron's estimate. The other plumber didn't show up to our scheduled appointment and didn't respond to texts or calls to reschedule. Ron and David came ou

Maybe he’s a good plumber?! ….wouldn’t know because he was a no show, no call. Drove 45 minutes in traffic to meet him, leaving another job behind. When I contacted him a half hour after our meeting time he said he couldn’t make it because he was feeling sick. When asked why he didn’t let me know - he said “Things happen”. May be worth someone’s time if he can act like an adult and have the courtesy to not waste someone’s time and at least apologize. Very arrogant - No sense of business etiquette.

Called to inquire about same day Sunday service. Though he wasn't working today, he gave me proactive advice (without me asking) on how to fix it, and said that if I need walked through any issue encountered to call him and he will assist over the phone. Pretty cool he would offer that on his day off for no charge. Issue resolved today, but if I need a plumber in the future I will no doubt be calling Ron.

I received a same day visit after calling about a minor plumbing problems that other plumbers didn't want to bother with since it was such a small job. The plumber arrived on time, and quickly identified the problem and got it fixed. Pricing was very reasonable. Highly recommend.