Ross Plumbing & Heating

Unprofessional behavior, incomplete work, and terrible communication. He was hired to install a furnace, ac coil, and gas line to our drier and furnace. It was written that he would use the existing duct work. Amongst other things, His helper made disrespectful comments to my wife while they were in our home. He "somehow accidentally" added $800 to the final invoice. He didn't hook up the return duct work as stated in his quote and simply put a single vent into the wall causing pressure issues in the room. He undersized the heat duct into the main room so it freezes while the rest of the rooms are boiling. He messed up the furnace drain and caused a leak and water damage. He didn't hook up the furnace drain safety switch. When asked to fix these issues he offered excuses or wanted

One star is being generous at this point... My husband and I just bought a fixerer upper and hired Ross to install gas lines, and hook up our furnace. Please keep in mind this is in January when we were having -15 degree weather. Thankfully we had a space heater to keep us warm while we waited for heat. A week or two before furnace install Dennis took a look in the attic to see what he was working with. Then about a week later on our scheduled day to have the furnace installed Dennis came inside for maybe 5 minutes said he didn't have the correct pipe or something he needed so he would have to order it and come back. After another week or so he arrived back with a man named Brian. They were not pleased about having to drag the furnace up our large stairwell. I offered to set my husband's w

Cody came out and did my shower and he was fast reasonable awesome person very friendly definitely go back and get work from them again if you need your heating or water definitely call Cody up and he'll definitely help you out I give them 10 Stars they were amazing and fixed my water issue

Great job Cody and Dennis. Had pipe crack and they came out, did excellent work and didn't rip me off. Thanks again!

They squeezed us in our furnace died and they came out and helped us. They were really busy from the storm. Thank you so much for getting our heat back. Will always recommend. The young man was amazing. My dog now loves him.