Roto-Rooter

Do not use roto rooter, extremely over priced for the most basic of work. 375/h and will try to juice a 2nd hour or a 2 visit because their work is poor to say the least. This place should be used as a last resort.

I didn't have a great experience. The prices were very high. but the manager was very reasonable and worked out a refund for me.

I work at with an HVAC contractor and we had an on-site emergency. Called to see how much it would be for an emergency call and they asked us "Would you be financially responsible for this work?" And when I responded "Yes, but I need to know how much the service is" the woman just hung up. Incredibly rude and no sense of customer service. Highly recommend they find new office staff.

Way overpriced! $365 to snake an easily accessible sewage drain out in my wide open driveway that only needed to go about 25 feet in the drain. Called Johnson Plumbing and had the service done for $113 and it only took 15 minutes. Not only that they also wanted to charge around another 400 odd something dollars to use the snake camera as well. So all in all almost $1,000 dollars to snake a drain that's easy to get to and only takes around 15 minutes to get done. Save your wallet and get a second quote or just never call these guys in the first place.

Rotor Rooter has a manager Kyle that decided to put us on a no service call due to a FREE ASSESSMENT, but wanted to charge us because his guys took longer than an hour! Explain, to me how is that free. They already are pricey and we have paid plenty of times for them to do a job! If a job is not being done, we should not be charged. Kyle had no cares to listen and or have any customer service skills. Kyle is the problem and a new manger should run this company!