Roto-Rooter Plumbing & Drain Services

Work that was completed for the mitigation was done well and professionally. Despite being asked to be called or sent a text on an arrival time I did not receive one and instead just got a knock on the door which made planning around the schedule difficult. One of the days, I had planned for them to arrive in the morning so that they can get whatever they need done to continue my day. They ended up showing up in the afternoon due to an “urgent job” and therefore I needed to change my schedule to accommodate for it. The only communication I got about their late arrival was when I had reached out to the manager about it. When I asked about my clothes getting cleaned, the manager said he would get me in contact with someone who would be able to help with getting the clothes cleaned. It was no

Roto Rooter is great. We have unfortunately had to use them several times now for some larger projects, and each time they have impressed me more than the time before. Each tech we have had has been professional, knowledgeable and personable. At no point did I feel like I was being upsold or even really sold at all, but rather walked through the process of diagnosis of the problems and finding a solution that was best fit for me and my family’s needs. I truly feel like not only did I receive quality service and craftsmanship, but I also learned a lot about the process, and my home as a whole. Thank you Chris and Mark as you both have made me and my family feel more safe in our home. I will use them for any and all of my future needs and will recommend them to anyone I know.

Service was with a smile. They first sent out a guy to evaluate the problem & he gave details on how they would clean up the area. No other company has ever done this before. Let’s just say the regulars I had, are now fired & Roto-Rooter is now hired. The tech that actually did the job was also very polite and patient with me as I asked questions of another task, after completing the task at hand. He was very friendly, gave great suggestions, took the time out to email me additional information. I felt really comfortable and confident the job would get done correctly and in a good amount of time. Satisfied customer!

Mark did a great job installing a new water heater for our house. No mess left behind. Roto-Rooter called/advised me they were running a little behind schedule the day of install, but all went well. I wouldn't hesitate to call RR again. The peace-of-mind of a guaranteed job & a trustworthy tech is well worth the price. Thank you!

Back in July of 2024, I had a sewer blockage from roots in my main sewer line. After Roto Rooter came out and started working on my line, they suggested I replace three sections of my main sewer line. Through their financing company they are partnered with, I maxed out what I could borrow and paid in cash the rest which would only repair two sections. They said they would do the two worst sections and leave the third. With them not doing the third section, they told me I should not have any issues for a long time. Just that first time of them coming out, I was charged a little over $15,000 and that is not including clean up or asphalt repair. Now as of December 2025, I am having issues again. I called Roto Rooter again to see what’s going on. They suggested replacing another section. Just