Roto-Rooter Plumbing & Water Cleanup

Joseph and Alex were very knowledgeable, fast and professional service performed on my home drain line. I highly recommend Joseph and Alex to all who need help with your plumbing needs. Great job guys, greatly appreciate your help. Thank you,

It was Richard Asuncion that conducted the camera inspection for me, but his name was not available on the list. Richard was fantastic! He was super attentive, very thorough and professional, and easy to work with. He did everything he had to do to get the information that I needed. I travel the country quite a bit and work with many plumbers and camera technicians from Roto Rooter across the country And I have to say, Richard is one of the best. I recall having worked with Richard once before another job about two years ago, and When I saw that he was a technician that was coming for this job, I knew that it would be a job well done! The next time I’m in the Bakersfield area I certainly hope Richard will be assigned to my job. Also, unfortunately, do not remember the name of the woman t

Thank goodness for Jospeh and Dakota with Roto-Rooter! They were true professionals. They diagnosed our problem before using the camera to confirm their findings. They are experienced and knowledgeable. They kept us looped in from start to finish--we didn't have to guess or worry about anything. We were having a plumbing problem for over a year. We hired another plumber that just wasted our time and gave us the run around. Plumbing repair isn't cheap. However--for the first time we can use the bathroom and do laundry without worry. That is priceless! If you want it done right the first time--call Roto-Rooter!

The drain backed up with grease deposits. I had them do a Hydro jet cleaning. I took a couple hours and the bill was over $2000 which I don’t understand how it could be that high. All you’re doing is running a line down a drain to clear it up. Anyway, both of the people from Roto Rooter were very professional, and did explain the problem which is greese stuck in the pipe. Very sorry to have used Roto-Rooter. The problem is not resolved. They said the only way to resloved the problem was to use a concrete saw and Jackhammer the floor out to find the greese that is blocking the pipe. Again, I found that the charge of $ 2,000.00 for a couple of hours work was ourtragous AND the problems still exist. NOT A HAPPY CAMPER.

Both the dispatcher who answered the phone, and Gage, the plumber were very polite. I was informed of what was going on. Looks like quality work, and I recommend them.