Roto-Rooter Plumbing & Water Cleanup

Matt (plumber technician) along with the lady at the front desk expeditiously troubleshooting the logistics involng getting our pipe fixed, but did so with great customer service. They were patient will all my questions, Matt arrived on time and the front communicated when he was 30 minutes out. Having issues that involve our family being displaced is a headache in and of itself. So having top tier customer service and a technician who knows what they are doing put my mind at ease. Please see before and after photos below!

⭐️⭐️⭐️⭐️⭐️ If I could give more than five stars I absolutely would! Roto Rooter Plumbing in Fayetteville NC is hands down the best plumbing company I have ever worked with. Their response time was incredibly fast and Blake, Dylan, Richie, and Marcus arrived right away to assess the situation with total professionalism. Not only did they provide expert plumbing repairs but they also handled mitigation services to keep me and my family safe from bacteria and harmful contaminants. Their thorough cleanup, sanitation, and protective measures gave me so much peace of mind. It is clear they genuinely care about their customers safety and well being. On top of that they advocated for me with my insurance company which relieved so much of the stress during an already overwhelming situation. Thei

I want to give a huge thank you to plumbers John and Marlon for doing an excellent job with the water mediation after my washing machine leak! They arrived promptly, quickly assessed the situation, and got right to work. Both were professional, knowledgeable, and took the time to explain everything clearly. They made sure the fans were operating properly and the area was safe before leaving. Their attention to detail and friendly attitude made a stressful situation so much easier. I highly recommend John and Marlon for anyone needing fast and reliable plumbing or water damage service!

The morning after our homedepot appliance delivery we woke up(530am) to our feet covered in water as soon as we stepped onto our carpet. I immediately started googling plumbers which led me to roto rooters, after calling and setting up with the after hours line I was contacted to set up the inspection. Marcus immediately started taking me though where the water had gotten to...(9 total rooms) Zach the plumber showed up not long after and immediately diagnosed the issue, a improperly installed waterline. Marcus documented EVERYTHING, I have everything I need for the insurance claim, which they help you put in! John and Blake showed up THAT day as well to suck out the water and set up the dehumidifiers to prevent the damage from getting worse. By day 3 we had Dylan, Richie and Claybo out doi

: --- **To the Roto‑Rooter Team, ** I want to extend my deepest appreciation for the exceptional service your staff provided during the recent re‑piping of our home. From start to finish, the experience was marked by professionalism, efficiency, and a level of expertise that immediately put our family at ease. Keith, the original technician, set the tone with his knowledge and clear communication. The team that completed the work—Tristan and Matt—upheld that same high standard. They demonstrated mastery in every aspect of their duties and worked with a level of care that is rare to find. What stood out most was their willingness to accommodate our daily routines so that our household could continue functioning with minimal disruption. Their patience and kindness toward my mother‑in‑la