Roto-Rooter Plumbing & Water Cleanup

I called Roto-Rooter on a recent Sunday as a main sewer line backup was going to wreck our Monday morning, getting everyone out of the house for school and work. No additional fee for a Sunday, no diagnostic fee, no roll charge. Awesome! Good communication from dispatch and the truck arrived in the designated window. Marcus and Kaiden were amazing. They gave me the price up front and got right to work. There were some challenges clearing the line, which is always a worry when your house is nearly 100 years old with the original clay main line. A field manager with a camera was summoned and he arrived promptly. With some additional info on the clog from the camera, they got back after it, working it from two separate exterior clean outs. When the clog cleared they were as excited as I was

From the second I called them I got an immediate response! I was unable to make my first scheduled time and they hassle free re-scheduled a second technician to come out at a later time the same day! Mind you it was already 4:30pm. Second technician showed up on time, not one second later and quickly got a run down of my situation and gave me a step to step run down of his proposed service. I was in a tight situation financially with the price that he first quoted me but he quickly offered to call his office and adjust my price , they tremendously went above and beyond for me. I will %100 recommend them to anyone! Kelly M. Was the technician! Outstanding service! Quick and prompt ! Definitely deserves a raise !

Hector was dispatched out to the apartment homes I help manage within a couple hours of reporting the issue. He communicated effectively throughout the entire process and was able to clear the backup quickly. He went above and beyond and I was grateful to have his help today. Residents were also pleased with roto's prompt response. This is not the first time they've helped us in a pinch and I'm sure it won't be the last!

Camden Smith came yesterday and did an excellent job unclogging my disposal. He was very nice and friendly and it took him no time at all and was so prompt. I will always use RotoRooter and recommend them to others. Thank you and big kudos to Camden!

We had Joshua Aguirre as our technician, and I can’t speak highly enough about him. He was very professional and kind and was able to quickly fix a major issue we had with our kitchen sink plumbing as well as get us connected with additional services quickly for some water damage that had resulted from what he came out to fix. Can’t speak highly enough about our experience with him and his team! Everything was very fairly priced as well!! Highly recommend!