Roto-Rooter Plumbing & Water Cleanup

Alan did a wonderful job! I never heard of this company and didn't know the difference between rooter vs plumber all I know they do similar jobs. I spotted a lot of positive reviews. Yes I was aware they will be expensive but plumber's are not known to be cheap. I was getting a new countertop and I needed him to disconnect everything underneath the double stainless steel sink in my condo. That only cost $125. I also ask him to check the toilets before he disconnected the sink and see if it normal and he explained about the two different buttons on top of the toilet. I am not use to having fancy toilet. Low water is normal. So it was free consultant. He came back Thursday after the kitchen countertop people installed the countertop Wednesday and reconnected the new single raise sink and fa

They were fantastic. I called Momday and there was someone at my house Tuesday morning. The tech was friendly, knowledgeable and answered all my questions. Some of my issues were related to city services and when city workers showed up, the tech went to talk to them about the situation and I really appreciated that because the messaging was a lot clearer coming from him. The tech was very efficient and cleaned up after himself. Very positive experience. Would definitely call them again if needed.

Joe Campisi from RotoRooter was amazing ! Quick response ! Knew exactly what happened. We noticed the plumber accidentally unplugged the sump pump to the apartment downstairs. It's different. I'm on City water and SEWER ! As soon as he said, " What does this plug go to " ? I almost died and said, oh my goodness, They unplugged the pump that needs to be plugged in at all times. As soon as tenant flushed her toilet water immediately started coming up from the pump. Thanks so much Joe !!! What a nice guy. They sent someone out to clean up too. He drove 45 minutes. I give them a 5 star 🌟 review ! I will definitely use them again if needed. Highly recommend !

The technician who came to my property was very helpful and that’s why they get two stars. Other than him, the service was poor. We had an appointment between 10-12. Around 11:50, we called to see what time the tech was coming. The person who answered said “you were on our list to call about a schedule change.” They unilaterally moved our appointment to 2-4 without the courtesy of a call. The reason was a truck broke which happens but the lack of a courtesy call was frustrating because we wasted our morning looking out for the tech. They clearly knew about the issue before 11:50 and made no effort to let us know. Unfortunate first contact with Roto Rooter.

Highly recommend. The service exceeded my expectations. I had a leak from my washing machine in my basement and contacted Roto-Rooter to clear the clog. In addition to the plumber, a representative came out to inspect the floors and walls for water damage. Using specialized equipment, they detected moisture and clearly explained that without removing the flooring, the area would not properly dry and mold could develop. They were present when the insurance representative arrived, reviewed the findings together, and walked me through every step of the process to have my basement cleaned, sanitized, and the flooring replaced. I had no idea Roto-Rooter offered this level of support and guidance. They will definitely be my go-to company moving forward.