Roto-Rooter Plumbing & Water Cleanup

I initially contacted Roto Rooter and set appointment for 830pm to 930pm, it was 10pm no one had contacted me or had arrived. I called their dispatch and they informed me they were behind, I received a call around 11pm that they had to cancel. This was very frustrating, however after voicing my frustration, I was offered 10% discount to schedule for the next morning. This was not a good start and I wasn't happy, but I needed service ASAP. Jamie with Roto Rooter arrived this morning and he was great and improved my image of the company. Jamie drove up and had noticed my Veteran license plate and informed me of the Veteran discount without me asking( i saw on website and was going to ask about it), which I thought was awesome and very thoughtful. Jamie was friendly and knowledgeable, ex

Response time was decent and the dispatcher was friendly but wouldn’t recommend calling this place. I had simple toilet clog and the technician that came out tried to charge $700 to snake to the street or $300 to remove the toilet without even attempting to plunge. I only called think they would have a heavier duty plunger or a vacuum. I knew the clog wasn’t bad. Lost $50 for them coming out. Soon as he left I went back to trying it myself and got it unclog. Definitely false advertisement on affordability. Saw an ad for $100 repair which I would of paid willingly. Only call if an absolute emergency and you are sure it’s the pipes and not the toilet.

We used Roto Rooter after a pipe broke behind the toilet. They were able to send someone within hours. Kency was professional, courteous, and very knowledgeable. He was able to fix the issue quickly for a very reasonable price. I will definitely be calling them again for any future plumbing needs.

I scheduled a free home plumbing inspection with Roto-Rooter on March 4, 2026 after recently moving into a new house in January. I received an email confirmation stating the appointment was set for Saturday, March 7 with an arrival window of 12–1 PM. No one showed up during that time window, and I didn’t receive any call or message explaining a delay. At 2:56 PM, I had to call them myself to see if anyone was still coming. The representative transferred me to dispatch, who said I was still on the schedule but they were running behind and would call when a technician became available. I waited around most of the afternoon expecting someone to show up on time, so it was frustrating that no one proactively notified me about the delay. About 20 minutes later, I received a text asking if they

First of all, I was impressed by how quickly they showed up after my call. Vince and his helper quickly identified the problem and gave me a quote up front. They worked together together and had my kitchen sink unclogged. That, along with the advice on how to keep my sink clog free so I wouldn’t need to see him again was well worth a few hundred bucks for peace of mind. I have used roto-rooter many times in the past and have never been disappointed.