Round Rock Natural Stone Supply

I just purchased a yard of gravel from Round Rock and all I can say is go in there knowing what you need. Every time I asked a question or a suggestion all I got from the girl was a, I wouldn’t know. Do better at your customer service. Get someone “who knows”.

Got some great pebbles from them for our front yard. Looks great.

Worst customer experience. I walk in and give them my dimensions for the gravel needed and they give me an estimate 33.33% off. I order then have it laid out. When I call them to let them know their estimate was off they said it was my fault and the best they could do would be to drop my delivery fee from 65 to 50 dollars. I was only seven miles away. I have no problem paying for the extra rock but the extra delivery due to their miscalculation should be on them. When given my quote I was told I would have extra. One star review since they do not back up their service.

Would of gave it more except the lady up on the front desk has a real bad customer service attitude she needs to work on that don't fit her she seems like a good person on the outside

Bad customer service the lady has a bad attitude I payed some material on Saturday and I told her I was gona pick up the rest on Monday so I went Monday and dident want to give me the material it was like a bags of portland concrete so she pretty much stole from me