RTX Electric

RTX was one of the three contractors who contacted me after I requested installation on a Home Depot purchase. Good installation on a large ceiling fan. Quoted me $100 for installing the fan (as evidenced by Robert’s voicemail and text message and verbal conversation with me). After installation, he said it was $120, not $100. Hmm, ok. Not a huge difference (and we were planning on giving him tip anyway) but you would think even after showing him the text and voicemail he would have admitted he told us $100. One of his workers even overheard the voicemail and commented that he did leave a voicemail with that quote. Instead of honoring his quote, Robert said “well, it’s still a pretty good deal, it’s cheaper than our normal hourly rates.” Yeah, but that’s not the point. We actually would ha

Asked for an electrical service over the weekend via Home Depot referral. Was called Sunday night for an appointment between 2-3pm next day Monday. I turn down two other electricians that called Monday morning. I move my washer and dryer out of my laundry room to ensure they have no obstructions. 3:30pm on Monday comes and no one is here, I call and he needs to reschedul for today Wednesday at 11am. Okay, great. I again, plan my day off around this in the morning and my errands and another appointments in the afternoon. 11:15 am and he's not here, I call and they are not even coming to me until after 3 today. He offers to reroute and get here in about an hour and a half, making my later scheduled appointments at risk for colliding. My washer and dryer have been in my kitchen since Monday,

Very nice polite men who did work at my house. I deeply regret that Robert had a stroke and has not come back to finish up the job he was doing. I just pray he can recover and live a normal wholesome life again.

RTX came as a recommendation from Home Depot for a fan installation. Robert missed his appointment and even after he came out there were issues with the fan. It has been 4 months of trying to get him to come back out to fix his work. I’ll never use him again and suggest you don’t either.

Update: called to threaten a $100k defamation suit if I discussed my experience with the company who connected us. Lied about coming out, when they didn’t. Just steer clear... ——————————————————- Scheduled an appointment and didn’t come