Rumsey Construction & Restoration of Charleston

I had a major plumbing issue on a Sunday that required immediate action. Walker arrived quickly & after conferring with the plumber and myself, he explained the plan and put it into action. He was very professional, honest, and kind and definitely committed to doing the best work! Walker handled the entire mitigation and demolition on his own. He made sure I was aware and comfortable with the process. Walker is definitely a valuable asset to Rumsey, and I highly recommend them!

I had a pipe burst that caused flooding, and Rumsey Construction came through when I needed help fast. Walker arrived promptly, assessed the situation, and immediately got to work removing the water. He kept me updated until the job was fully completed, and his professionalism and follow‑through were truly appreciated. Grace, the customer service representative, was also incredibly friendly and helpful throughout the process as well. I would definitely recommend Rumsey Construction to anyone needing reliable and attentive service.

Walker was a professional, reliable manager of the cleanup and water soaked drying in my kitchen and dining room. He facilitated the various aspects of the cleanup and drying process, while keeping me informed of the processes. He was also helpful in adjusting to the requests I made to use my kitchen in a limited capacity. I felt fully confident working with Walker, and Rumsey. Excellent job and efficient and timely.

Rumsy Today I spoke with Zac the COO of Rumsy because they completed mitigation work but were dragging their feet on the repairs and the repair of the Lattice their worker destroyed while working on my home. I was attempting to explain to Zac the process that his Mitigation Foreman told me was next for the repair portion, and the foreman for their repair process had told me did not match. Instead of listening he asked when I was going to pay them. Had he known my file or anything about me before calling he would have known that he is on direct pay with my insurance company and that when I file a complaint via email after their billing dept asked for payment that I even reminded them that they sent over their tax info to directly be paid by my insurance. Zac is extremely unprofessional and

Thank you, Rumsey Team, for taking such great care of my family. Walker and Kenny were incredible to work with—professional, patient, honest, and truly committed throughout the entire process. The mitigation, demolition, and restoration were handled smoothly, and the overall experience exceeded my expectations. Highly recommend.