R&W Heating & Cooling Inc

I couldn’t be more impressed with the level of professionalism, reliability, and expertise delivered by R&W Heating & Cooling! We experienced a furnace issue at 8:30 PM! I called their emergency number, and their technician, Lyle, called me back within 15 minutes! Lyle arrived within 25 minutes of our phone conversation, diagnosed the issue quickly, and completed the repair with incredible attention to detail. He also explained every step of the process in an easy-to-understand way and took genuine pride in ensuring my system was running at peak performance. What really stood out was their commitment to customer comfort. Not only did he fix the problem efficiently, but he also provided helpful tips for maintaining my system and improving my home's air quality. Professional, trustwort

I normally don’t write reviews, but I have to share my experience last Saturday. My furnace stopped working and it was -5° outside. I called R &W at 8:30 at night and got there answering service. 10 minutes later Trevor called me back, 15 minutes later, he was at my house, 20 minutes after that the furnace was fixed and he was on his way to his next service call. Trevor was awesome. The pricing was fair and I couldn’t be more impressed with his professionalism and quick work. . He even followed up with me on Monday to provide additional information on the furnace and how to maintain it moving forward. Thanks guys, you saved my pipes from freezing when I thought it would be impossible to find someone to come out on such short notice. Thanks again. You guys are great. Highly recommended.

R&W Heating & Cooling has helped me out numerous times over the past 5 years. Recently, I had an issue with our furnace and they had a technician out that afternoon to diagnose and fix the problem. Every R&W technician or staff member that I've worked with has been courtious, friendly, professional, knowledgeable, and honest. I've had them do minor repairs/maintanence, moderate repairs, and they also replaced my 20 year old A/C when it failed, so I can testify to how good their work is. Based on my experience with other companies before I found R&W, I feel that their pricing is very fair and competitive... and most importantly they are honest and won't try to sell you something you don't need. I can't say enough good things about R&W Heating & Cooling!

Very impressive company. I’ve used another long-standing HVAC for years but decided to give R&W a try. Prompt, professional, knowledgeable, and fairly priced. Their tech Trevor was first rate. I strongly recommend them.

We just bought an old home here in Janesville, and of course—right when we needed it—the AC stopped cooling. We reached out to a handful of HVAC companies, and R&W Heating and Cooling was the first to get back to us. Not only were they quick, but they were also clear about the cost: just $79 for the diagnostic, which was the lowest we found. They had someone out to us within an hour, and we were lucky enough to get Lyle. He showed up right on time and was polite, professional, and genuinely kind. He walked us through what he was doing every step of the way, made sure we understood what was going on, and never made us feel rushed or pressured. He answered all our questions patiently—even the basic ones—and made the whole process feel a lot less stressful. What really stood out is how hone