Rymes Propane & Oil

I have called to setup a new account on 9/11 and been calling since with no updates. I am out of propane for stove and hot water. Every single time I call I am being told no updates they will submit a ticket and that's all. I have small children in the house with no hot water access or cooking access No callbacks or acknowledgment.

3 weeks later and I still do not have heat or hot water 👎👎👎👎 They will also run a admittedly unnecessary credit check so they can collect and sell your personal data. They are super quik to take your social security information but will not actually provide you timely service.

This is the worst propane company in the area that I have ever had to deal with. Was without propane for weeks and they did nothing but make it almost impossible to get a delivery. Then they tell me within a week they will be here. No day. No time but I have to make sure someone’s here. Now my hot water heater has been broken for over a week and again nothing but a run around and still no update. Would never recommend them!! I’m going to be looking into getting a new supplier this week. Not to mention I just paid them almost $1000.00. Smh

Worse company I've ever had the displeasure to do business with. They lie about their quoted prices, not once did the bill match their quote. Now that I have switched to a new propane service they won't even pick up their tank. Been 30 days and this morning was lied to again saying they would get it today. Can't believe they have me complaining online. I'm gonna have to serve them a registered letter to force them to pick up their property....pathetic go with anyone else.

I really want to recommend Rymes service! They go above and beyond for their customers! This is our Rymes story. Our furnace stopped working on Monday. On Wednesday Rymes was able to send Bruce L. out to help us. He started the job at 530 after he had already had a long working day. He looked at our furnace and realized not only did it need a good cleaning but that there were some repairs too. Bruce did the repairs and then decided to stay and clean it instead of coming back the next day. It was already after 9 pm. He made this choice for our family because we would have gone another night without heat if he didnt stay and clean the furnace. Finally at 11:30 pm he was finished. We were all very grateful! Thank you so much, Bruce!!!