SAC Osage Electric Coop

They are threatening to turn off our electric because they said that we never paid them. I sent them proof of $95 payment and they still want another payment. They are crooks and frauds. Always feeding off the poor and hungry to rob us of our money! They changed to smart meters recently and we have proof that our bill went up 40% higher due to that change. They don't care and they refuse to acknowledge this FACT. They call every 15 to 30 minutes, around the same time every month, for a whole day, even after we have paid in full. They harass us monthly. This month, they lied and said we disputed a charge of $95 that was sent to them, which is untrue. I have screenshots of everything, even showing that we have one open case and it's against Amazon for an item never recieved. Funny thing is t

I've never liked Sac Osage when I didn't have the service and dreaded getting them once we moved, rightfully so. We tried setting up an account they connected the wrong meter which we were charged for it. When we still didn't have electricity they re looked and realized it was the wrong meter, but it got switched to the right one which wasn't even on the property. So once it was transferred over they charged us yet again for the re connect. Ended up paying $800 total for our meter and someone else's. "Peak time hours" is just them basically punishing customers that need to do basic needs when coming home from work, just so the company can get more money out customers. If I could have switched to another company I definitely would.

We rent the room at the sac Osage Electric for our Thanksgiving dinner every year it's a very good place to have it no one bothered you it's a real big room has a big kitchen in it where you can cook your food or warm it up after you get there as long as you leave it clean when you leave and yes it does cost money to rent it I'm not sure how much my son takes care of that but we all pick in and help him. So if you're looking for a good place to have your Christmas or Thanksgiving or just a family reunion that is a very good place to have it give him a call he won't regret it

So far very pleased with this company. They make payments easy with their app, very easy to maneuver on their app. They even came out and cleaned up one of my fence lines while they were trimming tree branches im very appreciative of that, as well as their new conexon internet service is by far the best in my area. Thank you

Charged a late fee for a payment that had a due date of 12/25. Yes Christmas Day. The payment from the bank was sent on 12/19 to be delivered by 12/23. Sac Osage cashed the check on 12/28 and then assessed a late fee of $17.50. I look forward to when Sac Osage does not have a monopoly on electricity. I will be a hard pass on their internet services when they offer it. Bad customer service.